Return Policy
How do I return an item purchased on 90gadgets.com online? You can conveniently seek refund if you've received an item in a 'Damaged', 'Defective' or 'Not as Described'
state.You will have a Returns Tab in your order history which will help you in initiating the returns.Go to your My Orders Page.*Each order will be in a different
section. Scroll down to the order you want to return.*Click the Return item button on the right side of the product you wish to return.*Opt for the return
*Select a reason for return from the drop-down menu.*You can even briefly explain the problem in the box that appears below the drop-down menu.*You can either select the pickup
address same as your delivery address or a different address from for picking up your orders.*Select the mode of refund where you want your money to be credited.
A) You can opt to get your refund in Future Pay Wallet whereby the money will be credited within 72 hours of product pickup. You can use this amount at any 90gadgets.com store or your next purchase with 90gadgets.com online.
B) You can opt to get your refund in original mode of payment (Future Pay or Credit Card, Debit Card, Netbanking or wallets) whereby the money will be credited within 7-10 bank working days after
product pickup in your respective bank account if paid through credit card,debit card, netbanking or wallets. If originally paid through Future Pay amount
will be default credited to Future Pay within 24 hours of product pickup without any mode selection option.
C) You can opt to get your refund in your original mode if payment was partly done by Future Pay & partly by Credit Card, Debit Card, Netbanking or wallets,whereby your money will be
credited in Future Pay within 24 hours of product pickup and in your respective bank account within 7- 10 bank working days after product pickup. Or you can
opt for getting complete refund in Future Pay within 24 hours of product pickup.*Click Confirm to initiate your return.
When are returns not possible?
There are certain scenarios where it is difficult for us to support returns - Return request is made outside the specified time frame- Product is damaged because of use
or Product is not in the same condition as you received it- Specific categories like innerwear and sleepwear, loungewear, shapewear, lingerie, sports accessories, fashion
accessories like socks, hankies, mufflers, caps, ties, scarves, wallets and belts- Defective products which are covered under the manufacturer's warranty
- Products with tampered or missing barcodes or tags - Items that are returned without original packaging, freebies or accessories
Refund Policy
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If it’s approved, then your refund will be processed, and the credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, depending on your card issuer’s policies.
Late or missing refunds (if applicable) :
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Support@90gadgets.com.in