FAQ

Is Kalsang A Legit Website?

We are looking forward to becoming a global e-commerce giant. We strongly believe that our customers are the ones who made Kalsang a successful cross-border shopping platform and disappointing a customer will cost us a lot.

Ensuring 100% customer delight for everyone who shops with us is our moral responsibility. We use advanced encryption systems in our payment process to ensure complete safety and protection for our valuable customers. In the case of any unlikely event of customers receiving an incorrect or damaged product, they will get a full refund, as per Kalsang policy.

You can trust Kalsang any day and be assured that your trust with us is really valuable for us and the money you spend is in safe hands. We are learning and growing each day to become better and more efficient in the days to come.

Thank you for all the support you have provided us over the years. We really value and appreciate that and will continue to provide better services every time you shop with us.

 

Is Kalsang A Trustworthy Ecommerce Store?

Kalsang is a genuine and trustworthy eCommerce store; launched in the year 2020. It has been providing millions of customers with branded and authentic products, in whole over India.

Happy customers have also given positive reviews about Kalsang, on reliable sites like Trustpilot, Google Shopping, etc. The customer service team at Kalsang works 24/7 to ensure the smooth delivery of services. Customers can get a full refund in case of any product damage or unavailability according to the company return and refund policy.

 

Is It Safe To Buy From Kalsang?

Yes, it is safe to buy from Kalsang, since it is a legit eCommerce store operating in India. It has been successfully delivering millions of products to customers around the globe since 2020. Many of our customer reviews on websites like Trustpilot have been positive while sometimes customers do face certain issues and we solve it immediately. Kalsang.

We try our best to handle every order with the utmost dedication and passion. The initial days were challenging but we have expanded our team and modernized our systems with cutting-edge technologies to overcome those challenges.

Some common issues that cause a delay in delivery are due to some of the reasons given below.

Flight delays,Train Delay, bad weather, national holidays, customs clearance procedures, complex international payment procedures, technical issues like website overload, etc. We are always ready to handle such events and ensure a smooth operation even if it results in a slight delay.

 

Delivery Protection and Refund

We do believe in ensuring 100% customer delight for anyone who shops with us. Our payment process is online and your money is safe with us since we use advanced encryption systems. In the unlikely event of an incorrect or damaged product, you will get a full refund as per the criteria.

For complete information please visit our website. If you have any doubts and queries please feel free to contact us at any time at info@Kalsang.com. We are always ready and happy to help you have the best experience with us.